Why is culture so important?

Written by Amanda Reilly, Operations and HR Manager

Is there anything better than feeling connected to like-minded people? The moment when during a conversation with someone, you realise, “Yes! That’s exactly what I felt/thought/experienced…”

Our connections may be brief and subtle or big and life changing, but either way it is what makes us human. It’s what bonds us, creates a sense of belonging and a feeling of trust. Another word for this might be camaraderie. Camaraderie is more than just having fun, its about a common sense of purpose and the bond created around a shared goal or vision. Take military soldiers for example, studies have shown that they form incredible bonds during missions in part because the have a shared belief in the purpose of their mission, but also because they truly feel they can rely on each other in both good times and in bad. Their camaraderie promotes a group loyalty that sees them working together towards a shared goal.

When we talk about Culture in our own workplaces, aren’t we really describing our own experience of connection with those around us? Our sense of camaraderie with our team mates? If so, then perhaps this the place to start when looking at ways to create the culture you want to experience in your workplace.

Visualise if you can, your workplace broken down into 4 human parts: the head (your strategy), the hands (your team), the legs (your foundations) and finally the heart (your culture). Like the human body, all 4 parts are connected through channels and networks that help the body operate as one. But also like the human body, a business without the heart would cease to function at all. The heart of your business is the connection people have to the business. This bond can’t be forced or skipped, it has to be nurtured and cultivated.

The easiest place to start is with YOU. If you accept that workplace culture is everyone’s responsibility to create, then make the choice to create your own connections with those around you, and experience the comfort of belonging to a team who “has your back” through the good and the bad.

So what are the take away tips for creating connections with those around you?

  • Hold yourself accountable for what you create
  • Be approachable
  • Trust your comrades to make the right decisions
  • Celebrate your successes and the successes of those around you
  • Tell your truth
  • Be a good listener
  • Encourage others around you
  • Ask questions and avoid judgement
  • Take responsibility for your actions
  • Be courageous


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